![ZARA on Twitter: "@ititanic1 Hello, Katie. We are sorry to hear about this. The situation that you mention concerns us, and we would like to apologize for it. Please be advised that ZARA on Twitter: "@ititanic1 Hello, Katie. We are sorry to hear about this. The situation that you mention concerns us, and we would like to apologize for it. Please be advised that](https://pbs.twimg.com/media/ENzaKL5VAAIoI5l.jpg)
ZARA on Twitter: "@ititanic1 Hello, Katie. We are sorry to hear about this. The situation that you mention concerns us, and we would like to apologize for it. Please be advised that
![ZARA on Twitter: "@MoneybagWarthog Hi, thank you for contacting us. We are sorry to hear this. we kindly ask you to DM us further details of this via our Zara Care account ZARA on Twitter: "@MoneybagWarthog Hi, thank you for contacting us. We are sorry to hear this. we kindly ask you to DM us further details of this via our Zara Care account](https://pbs.twimg.com/media/DcWHcbzWkAED4ns.jpg)
ZARA on Twitter: "@MoneybagWarthog Hi, thank you for contacting us. We are sorry to hear this. we kindly ask you to DM us further details of this via our Zara Care account
![ZARA on Twitter: "@Hollyhotlips80 Hi Holly, please be advised that we have responded to you via DM. Thank you." / Twitter ZARA on Twitter: "@Hollyhotlips80 Hi Holly, please be advised that we have responded to you via DM. Thank you." / Twitter](https://pbs.twimg.com/media/DLe0bYOUIAAcbQE.jpg)
ZARA on Twitter: "@Hollyhotlips80 Hi Holly, please be advised that we have responded to you via DM. Thank you." / Twitter
![Here's what it's like to shop online from Zara -- and how it compares to the in-store experience and The Iconic Here's what it's like to shop online from Zara -- and how it compares to the in-store experience and The Iconic](http://edge.alluremedia.com.au/uploads/businessinsider/2018/03/Zara-online-shopping-experience-1.jpg)
Here's what it's like to shop online from Zara -- and how it compares to the in-store experience and The Iconic
![ZARA on Twitter: "@mahriss Hi Marissa, we are sorry to hear this. We kindly ask you to DM us your order number via @ZARA_Care so we may look into this. Thanks." / ZARA on Twitter: "@mahriss Hi Marissa, we are sorry to hear this. We kindly ask you to DM us your order number via @ZARA_Care so we may look into this. Thanks." /](https://pbs.twimg.com/media/EKUls67XkAI_MfI.jpg)
ZARA on Twitter: "@mahriss Hi Marissa, we are sorry to hear this. We kindly ask you to DM us your order number via @ZARA_Care so we may look into this. Thanks." /
![Helen Hardy on Twitter: "@Zara @zara_care received no response from your online chat service. Having an ongoing problem with my account https://t.co/V6BuKfxgWy" / Twitter Helen Hardy on Twitter: "@Zara @zara_care received no response from your online chat service. Having an ongoing problem with my account https://t.co/V6BuKfxgWy" / Twitter](https://pbs.twimg.com/media/DIZevZbXcAA8LbX.jpg)
Helen Hardy on Twitter: "@Zara @zara_care received no response from your online chat service. Having an ongoing problem with my account https://t.co/V6BuKfxgWy" / Twitter
![Here's what it's like to shop online from Zara -- and how it compares to the in-store experience and The Iconic Here's what it's like to shop online from Zara -- and how it compares to the in-store experience and The Iconic](http://edge.alluremedia.com.au/uploads/businessinsider/2018/03/velvet-hat-zara.jpg)